Privacy Policy

At Ibriin Holidays, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your data when you visit our website or book our services.

1. Information We Collect

We may collect personal information that you voluntarily provide to us when expressing an interest in obtaining information about us or our products and services, when participating in activities on the website, or otherwise contacting us.

• Personal Data: Name, email address, phone number, physical address, passport details (required for Umrah/Visa processing).
• Payment Data: Payment instrument number (such as a credit card number), and the security code associated with your payment instrument (processed securely via third-party gateways).

2. How We Use Your Information

We use the information we collect or receive for the following purposes:

• To facilitate account creation and logon process.
• To fulfill and manage your bookings, payments, and itinerary requests.
• To process Umrah Visas and flight tickets on your behalf.
• To send you administrative information, such as booking confirmations and policy changes.
• To improve our website and customer service.

3. Information Sharing

We only share information with your consent, to comply with laws, to provide you with services, to protect your rights, or to fulfill business obligations. We may share your data with:

• Service Providers: Hotels, airlines, and local transport operators necessary to fulfill your booked itinerary.
• Government Authorities: Saudi Ministry of Hajj and Umrah (for Umrah Visas) or local authorities if required by law.

We do not sell, rent, or trade your personal information to third parties for marketing purposes.

4. Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our website is at your own risk.

5. Contact Us

If you have questions or comments about this policy, you may email us at ibriinholidays@gmail.com or contact us via our Head Office in Srinagar.